Can AI search in PDF and Word files?

Yes. AI can search in PDF and Word files when it has the necessary sources and integrations. The feature is scoped with permissions, validation, and logs proportional to the risk, preventing the model from taking unauthorized actions. AI can index and search PDF and Word files when they're readable; scans and complex layouts may require extraction or OCR and additional checks. For each automation, we define a KPI: time saved, requests handled, errors reduced, appointments, conversions, or another indicator useful for verifying the return.