Artificial intelligence and automation / AI on company documents
Can AI read emails and attachments?
Yes. AI can read emails and attachments when it has the necessary sources and integrations. The feature is scoped with permissions, validation, and logs proportional to the risk, preventing the model from taking unauthorized actions. Access to email must be authorized and limited to the necessary mailboxes or folders; the system can classify messages, extract attachments, and trigger workflows. For AI systems, we define authorized sources, behavior when information is missing, allowed actions, and cases where a person needs to step in. Cloud, dedicated, or on-premises infrastructure is chosen after evaluating data sensitivity, latency, load, costs, and maintenance, without selling a single architecture as best for everyone.
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