Support, data and security / Privacy, GDPR and compliance
Do you sign a Data Processing Agreement (DPA)?
When a vendor processes personal data on behalf of the client, Article 28 of the GDPR requires a legal instrument that governs the processing: this is the so-called DPA. It's not optional, and it must be signed before processing begins. The same applies down the chain to any third-party services involved, which must be listed as sub-processors.
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