Privacy Policy

This notice explains what personal data we collect when you visit squalionline.com or contact us, why we do so and what rights you have. It is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).

Data controller

The data controller is WILLOR HOLDING LLC, which operates the SqualiOnline brand. For any question about privacy or to exercise your rights, write to [email protected].

What data we collect

• Browsing data: IP address, browser and device type, pages visited, date and time of the request. These are recorded automatically by the server and the delivery network that serves the site.
• Data you send us: when you fill in the contact form, the data you enter, such as name, email, phone, company and the content of your message.
• Data collected through cookies: technical cookies needed for the site to work and, only with your consent, the Meta Pixel. Details are in the Cookie Policy.

Why we use it and on what basis

• Replying to your requests and preparing quotes or proposals: pre-contractual steps taken at your request (Art. 6.1.b GDPR).
• Managing the relationship with clients, if you become a client: performance of a contract (Art. 6.1.b) and legal obligations, such as tax obligations (Art. 6.1.c).
• Protecting the site and the form from abuse, spam and attacks: legitimate interest in security (Art. 6.1.f).
• Measuring and improving advertising campaigns on Facebook and Instagram with the Meta Pixel: only with your consent (Art. 6.1.a), which you can withdraw at any time.

Providing the form data is optional, but without it we cannot reply to you. We do not make decisions based solely on automated processing.

Who we share it with

The data is processed by us and by providers who help us run the site, appointed as data processors where required:

• the hosting provider that hosts the site's server;
• Cloudflare, Inc., for page delivery, protection against attacks and the form's anti-spam check (Turnstile);
• the email provider through which we receive and manage messages;
• Meta Platforms Ireland Ltd., only if you accept marketing cookies; for data collected with the Meta pixel it acts as joint controller for collection and transmission, and as an independent controller for subsequent uses.

We do not sell your data and we do not disclose it publicly.

Transfers outside the European Union

Some of the parties listed, including the controller, are based in the United States. Transfers take place on the basis of the EU-U.S. Data Privacy Framework, where the recipient participates in it, or of the standard contractual clauses approved by the European Commission.

How long we keep it

• Form requests and correspondence: for as long as needed to handle them and, if no relationship arises, no longer than 24 months from the last contact.
• Client data: for the duration of the relationship and then for the periods required by law, for example 10 years for tax documents.
• Browsing and security data: for the time strictly necessary, normally a few days, unless it is needed to establish abuse.
• Cookies: for the durations stated in the Cookie Policy.

Your rights

You may ask us at any time to access your data, correct it, erase it, restrict its processing, receive it in a portable format and object to processing based on legitimate interest (Articles 15–22 GDPR). You can withdraw your consent to marketing cookies from the cookie preferences, without affecting processing already carried out. Simply write to [email protected]: we reply within 30 days.

If you believe the processing violates the GDPR, you can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, garanteprivacy.it) or with the authority of the country where you live or work.

Minors

The site is aimed at businesses and professionals. We do not knowingly collect data from children under 14.

Changes

We may update this notice when our services or the rules change. The date of the last update is at the top of the page.